# Receptionistic > Receptionistic is an AI receptionist and concierge for businesses, operated by Doceva LLC. It answers routine calls from saved business knowledge, arranges confirmed appointments, and connects callers with their team. **When to use Receptionistic** - Evaluate an AI receptionist for business enquiries, opening-hours questions, appointment scheduling, and human handoffs. - Help a business prepare its concierge: review business knowledge, choose a greeting, understand phone setup, and read the appointment and webhook guides. - With an authorized workspace session, read saved knowledge, contacts, appointments, available slots, and call records for a user-requested review or follow-up. The API reference describes the existing workspace read operations. **How an agent should call Receptionistic** Read the agent instructions, OpenAPI document, and authentication guide below before making API requests. Public documentation and GET /api/health need no login. Protected GET /api/* operations use the existing reception_session cookie from a human-authorized workspace session; credentials belong in the trusted HTTP client, never in model arguments. There is no API-key or bearer-token interface. If no authorized session is available, use the public guides or direct the user to sign in at https://receptionistic.com/app. Workspace access is currently in private testing. Use only the published read operations for this integration. Availability is not a confirmed booking, and a health response does not prove a phone line is activated. Phone activation and payment are arranged separately after an enquiry. Case studies and public demos use fictional businesses, not customer outcomes. ## Developer and agent resources - [Receptionistic agent instructions](https://receptionistic.com/agent-instructions.md): Specific jobs, invocation steps, operation selection, and error recovery. - [Receptionistic OpenAPI schema](https://receptionistic.com/openapi.json): Typed JSON contract, unique operation IDs, response schemas, and actual cookie authentication for the workspace read API. - [Receptionistic API Reference | AI Receptionist Workspace](https://receptionistic.com/docs/api.md): Explore the Receptionistic workspace read API: calls, appointments, availability, contacts, and knowledge, with an OpenAPI schema and agent integration guidance. - [Receptionistic API Authentication | Workspace Sessions](https://receptionistic.com/docs/auth.md): Understand Receptionistic session-cookie authentication, private workspace access, API errors, and the current limits for agent integrations. - [Receptionistic Documentation | AI Receptionist Setup & API](https://receptionistic.com/docs.md): Set up your Receptionistic AI receptionist and find workspace API documentation, authentication requirements, phone integrations, and agent guidance. ## Product and setup - [Receptionistic | AI Receptionist & Concierge for Businesses](https://receptionistic.com/index.md): Receptionistic is an AI receptionist and concierge for businesses. Answer calls, arrange appointments, and connect callers with your team from one workspace. - [AI Concierge Service | Receptionistic](https://receptionistic.com/ai-concierge.md): One AI concierge to answer business calls, share your information, book confirmed appointments, and connect callers with your team. - [How the AI Receptionist Works | Receptionistic](https://receptionistic.com/how-it-works.md): Set up your business, review its knowledge, choose a greeting and voice, test your concierge, and arrange phone activation. - [AI Receptionist Plans & Investment | Receptionistic](https://receptionistic.com/pricing.md): Compare Receptionistic plans, monthly phone minutes, additional usage, and annual investment. Activation is arranged after an enquiry. - [AI Receptionist by Industry | Receptionistic](https://receptionistic.com/industries.md): Explore Receptionistic for hospitality, home services, professional practices, wellness, automotive, and property businesses. - [AI Sales Conversations | Receptionistic](https://receptionistic.com/sales.md): Give existing leads a helpful next step with business knowledge, conversation context, and confirmed appointments. - [Contact Receptionistic | AI Receptionist Enquiries](https://receptionistic.com/contact.md): Tell us about your business, ask about an AI concierge, or arrange a plan and phone setup. ## Privacy and terms - [Privacy & Trust | Receptionistic](https://receptionistic.com/trust.md): Read about Receptionistic privacy, security practices, data processing, accessibility, and your information choices. - [Privacy Notice | Receptionistic](https://receptionistic.com/privacy.md): How Doceva LLC handles information for Receptionistic website visitors, business accounts, and calls. - [Service Terms | Receptionistic](https://receptionistic.com/terms.md): Terms for using Receptionistic, including AI limitations, plan enquiries, activation, and business responsibilities. - [Data Processing | Receptionistic](https://receptionistic.com/data-processing.md): Information about business data processing and how to request applicable arrangements before activation. - [Accessibility | Receptionistic](https://receptionistic.com/accessibility.md): Accessibility information and ways to report a barrier when using Receptionistic. - [Cookie Notice | Receptionistic](https://receptionistic.com/cookies.md): Understand the necessary storage used for sign-in, security, and free-call allowances, and manage your acknowledgement. ## Optional - [Illustrative case studies](https://receptionistic.com/case-studies.md): Fictional business walkthroughs. - [Sitemap](https://receptionistic.com/sitemap.xml): All indexable public pages.