# How the AI Receptionist Works | Receptionistic

> Set up your business, review its knowledge, choose a greeting and voice, test your concierge, and arrange phone activation.

Source: https://receptionistic.com/how-it-works

[ReceptionisticHow it works](https://receptionistic.com/)

## From your first hello to your first live call.

Bring your concierge into the team. Set up your business, make the welcome yours, and test the experience before connecting your phone line.

Here for your next hello.

01

### Tell your concierge about your business.

Create an account, choose your business name and industry, and set the time zone for your appointments. Your workspace starts with your business at its center.

02

### Share the details people ask about.

Scan your website to detect opening hours, services, prices, and FAQs. Review what we find, or add a single page, text file, or your own notes. Keep offerings in Products and common answers in FAQ.

03

### Make a good first impression.

Choose your concierge’s name, tone, greeting, and phone voice. Add a team number for handoffs, and decide whether your concierge should arrange appointments.

04

### Try a conversation. Then connect your calls.

Use the workspace test to check answers and book a real appointment. Activate your business phone line when you are ready to answer incoming calls.

[Read the setup guide](https://receptionistic.com/docs)

### Make the next hello a little more personal.

One AI concierge. Your way of welcoming people.